Georgina Balmer Photography respects your privacy and is committed to protecting your personal data. This privacy notice sets out as to how we look after your personal data when you visit our website, informs you of your privacy rights and how the law protects you.
This privacy notice was last updated in May 2018. It may change from time to time so please check it periodically.
1.1 This data is being collected by Georgina Balmer, trading as Georgina Balmer Photography (referred to as "we" or "us" or "our." Our website is http://www.georginabalmerphotography.co.uk (referred to as "the Site"). We are the data controller.
A reference to "you" or "your" is a reference to a user of the Site or for any of our services.
Our contact details are:
Name: Georgina Balmer
Postal Address: 5 Easthope Way, Shrewsbury. SY 2 6JG
You do have the right to make a complaint at any time to the Information Commissioner's Office (ICO) if you feel unhappy with the way we process your data. Please visit www.ico.org.uk for more information. We would, however, appreciate the opportunity to address your concerns before you approach the ICO so please contact us in the first instance.
2.1 We may collect personal data from visitors to the Site for the purposes of:
Providing our services, answering your queries, dealing with your order(s) and booking(s); and providing you with information about our products and services.
The personal information we may collect includes:
2.2 If you e-mail us or send us messages via social media, these messages are stored within our email system or social media accounts.
2.3 Please inform us of any changes to address, or other information you have voluntarily given to us.
SITE ACTIVITY DATA
Each time you visit the Site, we collect and log certain technical information including but not limited to:
- IP address
- your username (if applicable),
- referrer information if you clicked on an external link in order to access the Site.
We use these logs solely for performance, site administration and security reviews. We do not sell or share this information with any third party.
The photographs we take are also considered as personal data and will be treated as such.
A cookie is a small file that asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
3.1 The majority of the data is collected directly from you. Whether you fill out a form for us online, such as a contact form, or tell us face to face, via the telephone, via e-mail or message.
3.2 In some cases, data may be given to us by a third party. This includes if somebody purchases a voucher for you – they will usually give us your name and details to allow us to process their order, and provide our service to you.
4.1 Most of the data we collect is solely for the purpose of providing you with a service you have ordered, or had ordered for you.
4.2 Some of the data we collect is to help provide you with a better customer service experience.
4.3 We are required by law to collect and store certain information relating to any order you place with us.
5.1 Data we collect will be used to enable us to provide our services and products to you.
5.2 Contact data (e-mail addresses) may be used to send you direct offers from us about upcoming promotions or newsletters. These can be unsubscribed from at any time.
5.3 We may internally analyse data for business and forecast purposes.
5.4 We have a legitimate interest in using images taken in relation to your booking and may use these images in the following ways:
• On social media for promotion & advertising purposes
• On our website for promotion & advertising purposes
• For marketing materials (business stationary, flyers, business cards etc)
• For publications/print
(Note, clients are free at anytime to refuse the uses of these images at any time by unchecking the boxes on their contracts)
6.1 We do not sell your data to third party organisations. There are a few scenarios where some of your data may be shared with third parties to allow us to provide our services to you.
These may include:
• Delivery and Postage Service Providers to allow us to send you documentation and orders you have placed. (Information shared includes Name, Address and in some case e-mail address / mobile number)
• Manufacturers (our printing labs) if we are sending an order directly to you from a lab. (Information shared includes Name, Address and in some case e-mail address / mobile number)
• Law Enforcement and Legal Requirements – we will provide data to law enforcement agencies if issued with a court order to do so.
7.1 We will hold your data for a period of 10 years to comply with legal requirements and business needs after which electronic data will be deleted and physical documents will be securely disposed of.
7.2 The details stored on record for you can be viewed by you personally at any time. These details are on your personal contract form, or any booking forms completed by you.
8.1 If you have any questions about data we hold about you, please feel free to contact us.
8.2 You may request a copy of any data we store about you and we will comply with any requests as per the guidance of the Information Commissioner’s Office.
8.3 You will not have to pay a fee to access your personal data (or exercise any other right.) However, we reserve the right to charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.